Contact & Support
We’re here to help! Whether you have questions about enrollment, course access, billing, or our AI-enhanced learning tools, the AI Academy Center support team is ready to assist you. Our goal is to make your learning experience seamless and rewarding.
Helpful Links
For quick answers and important information, please review the following pages:
Email:
office@taitc.com
We typically respond within 24–48 business hours.
Business Hours:
Monday – Thursday, 9:00 AM – 5:00 PM (Eastern Time)
Friday, 9:00 AM – 3:00 PM
Mailing Address:
AI Academy Center LLC
20283 SR-7 Suite 321, Boca Raton FL, 33498
Frequently Asked Questions
Q: I can’t access my course or live session.
A: Make sure you are logged in using the same email you used when purchasing the course. If the issue continues, please contact us at support@theaitrainingcenter.com.
Q: How do I request a refund?
A: Please review our Refund Policy for eligibility details, then email us with your order information to initiate the process.
Q: Will I receive recordings of live sessions?
A: Yes. All live sessions are recorded and made available to registered students through their course dashboard within a few days of the session.
Q: Can I update my account information?
A: Yes. Log into your My Account page to update your name, password, or billing details.
Response Commitment
We aim to respond to all messages within one to two business days. During high-volume periods, such as new course launches or holidays, response times may be slightly longer—but we will always get back to you as soon as possible.
🤝 Our Promise
At AI Academy Center, we value every learner. Whether you’re taking your first course or expanding your expertise with advanced AI tools, our support team is dedicated to ensuring you have the best experience possible.
Thank you for choosing AI Academy Center — we’re excited to support your learning journey.